Wednesday, 23rd. September 2026

Anxiety, frustration, heartache and pain. Switching from one broadband company to another should not be this painful, but in my experience it always is.

Switching from one broadband provider to another is painful. It has always been painful for me, having switched a number of times in the last 25 or so years. It should not be painful and I suspect there are two reasons why it is so much more difficult than it should be. Firstly, tech companies are apt to cut corners to keep costs down, thereby duping us all into thinking we can afford the technology when in fact it should be a more sensible price. Secondly, in order to remain competitive, tech companies often release new technology before it is rigorously tested and known to provide smooth risk-free operation.